Home Visiting Evidence of Effectiveness Review Executive Summary
Video Visits From Home
Using Telemedicine to Connect to Your Johns Hopkins Doctor and Care Provider
Patients with a MyChart account or new patients can participate in a alive-video appointment, chosen a video visit, with their Johns Hopkins outpatient primary or specialty care provider. Video visits allow patients to connect face-to-face in real time without leaving their dwelling house. Patients tin can use a smartphone, tablet or reckoner. If you lot practice not accept a device to use for a video visit, you and your provider may decide that a phone call will meet your needs.
MyChart virtual video visits are secure and HIPAA compliant. Professional world language or sign language interpreters and other accommodations are available to join a telemedicine video or telephone visit.
In this section:
- Welcome to Video Visits: A Guide for Patients (Video)
- Tools Y'all'll Need
- Tips for a Successful Video Visit
- FAQs- Oft Asked Questions
Tools Y'all'll Need
- MyChart Account (If yous do not have a MyChart account,you lot can request one by filling out our online form.)
- Smartphone, Tablet or Laptop with Webcam with net or strong wifi signal
- Apple device users: Please update your device to version fifteen.two. Older versions are unable to connect to a Johns Hopkins Medicine video visit.Acquire more.
- Speakers or Headphones
Tips for a Successful Video Visit
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Log in 15 minutes before your appointment time.
To answer all check-in questions before your appointment begins. This ensures you get the focused attention that you lot need, and other patients aren't kept waiting.
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Conduct the video visit in a well-lit room so your provider tin see yous.
Bright low-cal, such equally from a window, should be in front of you, not behind y'all, so your medico can see yous clearly.
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Brand sure the space is individual, so you can hash out personal medical information.
Avoid distractions: Turn off devices not needed for the date, peculiarly things that make racket. Choose a location away from pets and other people who volition not be included in your visit.
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Wearing apparel in a fashion that you are comfortable being seen by your provider.
Wear clothes that allow you stand, sit, and walk, if these actions might exist function of your exam.
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Write down any questions for your provider before the visit.
Accept a paper and pen ready to take notes.
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Mobile device and figurer browser recommendations:
If you are using a mobile device, we recommend Chrome or Safari. Internet Explorer will not work.
If you are using a laptop or desktop, we recommend testing using Chrome. Apple tree/MAC users should apply Safari.
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For Pediatric Visits
For patients younger than 13, both the child and parent/guardian should be present for the video visit.
For patients 13-17 years of historic period, the teen patient should generally be with their parent/guardian for their virtual visit except when receiving legally protected confidential intendance (e.g. mental wellness, reproductive wellness, or substance abuse related care) in which case they can exist seen without a parent/guardian.
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Frequently Asked Questions
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Both Johns Hopkins providers and patients can request a video visit. Call your provider's function or transport a message through MyChart to enquire your provider if a video visit is appropriate for your care needs.
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- Complete the eastward-bank check-in procedure through MyChart. (E-bank check-in is available starting seven days before your video visit.)
- Click the link found in the e-cheque-in process.
- Click on "Commencement your video visit."
- Expect for a medical office assistant or your provider to join you lot in the video visit session.
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Patients tin can invite loved ones to participate in the video visit. Click on the "Share your video visit" button during the appointment bank check-in process, and e-mail the shared URL.
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Due to individual state regulations, Johns Hopkins Medicine may non be able to conduct a telemedicine visit with patients who alive in a land other than the state where your provider's role is located. Delight enquire your provider if yous can exist seen via telemedicine before y'all schedule a video visit.
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Most Johns Hopkins Medicine providers are able to back up video visits. Contact your provider to see if a video visit is appropriate for you.
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Aye, nosotros value our diverse patient population, and pride ourselves on the ability to provide equal admission to services. An interpreter or other accommodations can be coordinated by the provider through telephone or video during your telemedicine visit.
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The telemedicine program at Johns Hopkins is wholly owned and operated past Johns Hopkins Medicine. Through the system, your health care provider has access to your secure electronic medical records.
Your information and safety are carefully protected when you utilize telehealth services, just as they would be during an in-person doctor visit. MyChart virtual video visits are secure and compliant with all traditional privacy regulations.
Please note that during the COVID-xix State of Emergency merely, if you and your provider agree, yous may participate in a telehealth visit through utilise of a non-public, not-HIPAA approved, two-fashion audiovisual communications system such equally FaceTime.
You lot may also connect with your provider via telephone.
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The police force aims to aid patients understand health care costs in advance of intendance and to minimize unforeseen — or surprise — medical bills.
No Surprises Act Overview
- Patients are protected from receiving surprise medical bills resulting from out-of-network treat emergency services and for certain scheduled services without prior patient consent.
- Patients whoexercise not accept insurance or who arenot using insurance to pay for intendance have a correct to receive a skilful faith estimate of their potential nib for medical services when scheduled at least three days in advance.
- Individuals with Medicare, Medicare Advantage, Medicaid, Indian Health Services, VA health care, or TRICARE insurance plans are not covered nether the No Surprises Human action because these federal insurance programs accept existing protections in place to minimize large, unforeseen bills.
Learn more almost The No Surprises Act.
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Source: https://www.hopkinsmedicine.org/telemedicine/video-visits.html
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